🚚 Shipping & Delivery Information – Lobby Outlet

Effective Date: August 15, 2025

At Lobby Outlet, we strive to deliver your order quickly, safely, and affordably. Below are our shipping policies, delivery times, and important notes regarding special products.

⏱ 1. Processing Time

  • All orders are processed within 1–2 business days after payment is confirmed.
  • Orders placed on weekends or public holidays will be processed on the next business day.

🚀 2. Shipping Methods & Estimated Delivery Times

We partner with reliable carriers such as UPS, FedEx, and USPS. Estimated delivery times are as follows:

  • Standard Ground Shipping: 3–7 business days
  • Expedited Shipping: 2–3 business days
  • Overnight Shipping: 1 business day (available in select areas)

Note: Delivery times may vary due to weather, carrier delays, or high-demand seasons.

💵 3. Shipping Rates

  • Shipping rates are calculated at checkout based on weight, size, and destination.
  • Free standard shipping is available for orders over $99.99 (before taxes and discounts) within the contiguous United States.

⚠️ 4. Shipping Restrictions & Hazmat Products

Some items, including perfumes, colognes, and aerosols, are classified as hazardous materials (hazmat) due to alcohol content or pressurized packaging.

  • Hazmat products can only be shipped via ground transportation within the contiguous United States.
  • We cannot ship hazmat products to P.O. Boxes, Alaska, Hawaii, or international destinations.
  • If your order contains both hazmat and non-hazmat items, they may arrive in separate shipments.

For general safety regulations, see the U.S. DOT Hazmat overview, FAA Hazmat Guidelines, and USPS Shipping Restrictions.

🌎 5. International Shipping

Currently, we only ship within the United States. International shipping is not available at this time.

🔎 6. Order Tracking

📦 7. Delivery Issues

  • If your package is delayed, lost, or damaged in transit, contact us at support@lobbyoutlet.com.
  • Damaged orders should be reported within 48 hours of delivery with photos of the packaging and product.

🏷 8. Wrong Address or Undeliverable Orders

  • Please ensure your shipping address is correct at checkout.
  • Orders returned to us due to an incorrect or incomplete address may be subject to additional shipping charges for re-delivery.

🛑 9. Order Cancellation

  • Orders can be cancelled within 12 hours of purchase for a full refund.
  • Once your order has been processed or shipped, we are unable to cancel it.
  • To request a cancellation, email us immediately at support@lobbyoutlet.com with your order number.

📫 10. Contact Us

For questions about shipping, delivery, order cancellations, or hazmat restrictions, contact our support team:

📧 support@lobbyoutlet.com
🔎 Helpful links: Returns & Refunds Policy • Terms & Conditions • Privacy Policy • FAQs • Contact Us • Shop All • FTC Online Shopping Rights

Version: 1.0  |  Last Updated: August 15, 2025